Digital Data

Open Data is digital data that is made available with the technical and legal characteristics necessary for it to be freely used, reused, and redistributed by anyone, anytime and anywhere. Learn more at the city website.

Vote, Toronto

Important Election Dates

  • Apply to Vote by Mail
    Before May 26 at 4:30 p.m.

  • Advance Vote
    Between Thursday, June 8 to Tuesday, June 13, 2023 from 10am to 7pm. See the voter information

  • Election Day
    On Monday, June 26, 2023 from 10 a.m. to 8 p.m. See the voter information

  • Skip the Line
    Choose Mail-In Voting. Get the Application 📄

Employer Being Difficult?

Voting hours on election day are from 10 a.m. to 8 p.m. You are entitled to three hours in which to vote on voting day. It means you’re allowed to be absent to give yourself three hours of voting time.

Most employers will encourage you to vote, will not deduct pay and offer to remove any barriers that may be on your way. Call 311 for help and report any less than good employers to us directly via email [email protected].

311 | Toronto At Your Service

311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. 311 can offer assistance in more than 180 languages. Download the App.

Call 311@toronto | Email [email protected]
Outside of Toronto Call: 416-392-CITY (2489)
Service Request Online

211 | Food, Housing or Financial Needs

211 is also available to provide information on programs and social services such as financial help, employment services, mental health, home care, housing, shelters, food and childcare. 211 is a free, 24/7 confidential service available in 150 languages. Visit , call 211 or text 21166.

Unsafe or Unhappy at Work?

Why join a union?

Every year, thousands of workers choose to join union to make workplaces safer, negotiate better working conditions and fairer compensation – including good wages, benefits and pensions. After all, you work hard at your job, do you not deserve any?

Learn about organizing Starbucks in Vancouver, Canada

  • Unionized workplaces are happier

    The most common reason people want a union is that there is something unfair about their workplace. A union means an end to inconsistent rules and favouritism. No wonder studies show that unionized employees are happier.

  • Union members have better pay

    Union members make $5.14/ hour more than non-unionized workers. With a union, you know when to expect a raise and how much it will be. This helps with planning your life and that of your family.

  • Jobs with Benefits

    By forming a union you can negotiate a contract with benefits that are guaranteed in writing. Benefits like a health and dental plan, vacation pay, paid sick leave, a pension plan, training and overtime.

  • Job Security

    With a union contract, you can stop favouritism, and challenge unfair discipline and dismissal. Your employer can only fire you with a good reason. Having a union also allows employees to have a say when cost-cutting, contracting-out, restructuring and other decisions are considered.

  • Safer workplaces

    With a union, you and your co-workers will have the support you need to fix health and safety dangers in your workplace. The United Steelworkers are experts in workplace safety.

Get in touch United Steelworkers (USW) to find out how you can make your workplace safer, fairer and better in the areas that are important to you and your co-workers.

Family Support & Services

City has partnered with the following agencies to connect residents to the various social service agencies, programs and supports that are still available to children, youth and families experiencing violence, abuse or neglect.

Intimate Partner & Domestic Violence

Property Tax Information

The City of Toronto does not mail notices about how to reduce or challenge your property tax assessment. You do not need to retain a tax consultant to appeal your property assessment. Tax consultants are private entities that do not have any connection to the City of Toronto. All relevant information on city website.

Garbage & Recycling App

Never miss your garbage or recycling day again! Find out what waste items go where, what bins to put out when, and where to donate used items or find a City Drop-off Depot right from your smartphone or tablet with the TOwaste app on city website.

Rodent Control Information

Rodents, which include rats and mice, are known to be common pests in Toronto. They can be a big problem for residents and businesses as they can cause damage to properties, contaminate food and spread disease. Rodents need food and shelter and large urban environments provide excellent habitats for them to survive and thrive. All relevant information on city website.

Senior Care Resources

All Torontonians benefit from the energy and lived experience that seniors bring to the city’s diverse communities and neighbourhoods.

There are many services available to help seniors access food and essentials, get health and personal care in their homes, get mental health supports, and more. Call 211 (24 hours a day, 7 days a week) or the Toronto Seniors Helpline (416-217-2077) to be referred to the right supports for you. All relevant information on city website. or find senior care in the city.

Emergency Assistance?

If you do not have enough money for food and housing and are in financial need, you can apply for Ontario Works assistance online. You can also apply by calling 416-338-8888.

Ontario Works provides money for food, shelter and other costs to people in financial need who meet the eligibility criteria. Financial Assistance may include money for food, shelter, clothing and other household costs, the cost of prescription medications, and other help with health costs.

If you are in an emergency or crisis situation, you might be eligible for Emergency Assistance, which will provide you with immediate, but temporary, financial support instead of ongoing financial support like Ontario Works. If you are eligible for Emergency Assistance, the amount you get will depend on your specific situation.

Lost or Found Pets?

First, search around your home and neigbourhood and ask your neighbours. If possible, put up posters and flyers in your neighborhood, veterinarian offices, animal shelters, grocery stores, libraries and bulletin boards in your community.

Contact 416-338-PAWS (7297) or 311 to file a lost animal report and provide description of pet, licence number and microchip number.

Likewise, if you find a lost dog or cat wearing a City of Toronto tag, contact 311 to connect the pet with the owner. If the animal does not have any identification tags, contact 311 for information on next steps.

For additional information on animals and pets, see city website.

Moving to Toronto?

Toronto is one of the most multicultural urban areas in the world. Each year tens of thousands of newcomers from around the globe choose our city as their new home. Their diverse cultures and communities have helped create Toronto’s identity as a vibrant global city. Find relevant information on city website.

Fighting Evictions?

Know your rights, the guide pdf.

Understand the eviction process, the book pdf.

Facing an eviction is a life altering experience. Knowing your rights can help overcome the challenges ahead. Understand the process and tools available to you on your language at FMTA.

Getting Married?

The City Clerk’s Office is here to assist you with getting a marriage licence. An appointment is required when applying for a marriage licence. If you have the required identification and applicable documents it will take approximately 15 minutes to process your application and issue the licence. For complete details, see city website.

Home Energy Loan Program

Making your home more energy efficient is one of the most substantial actions homeowners can take to reduce the emissions contributing to climate change. Through the Home Energy Loan Program (HELP), Toronto homeowners can borrow up to $125,000 to cover the cost of home energy improvements. All relevant information on city website.

Landlord & Tenants Information

The Residential Tenancies Act (RTA) is an Ontario law that gives landlords and tenants specific rights and responsibilities. It provides rules for increasing the rent, evicting a tenant, maintenance, etc. Under the RTA, the Landlord Tenant Board (LTB) was created to solve disputes between tenants and their landlords. All relevant information at city website.

Landlord Threats or Harassment?

Why organize tenants into associations?

Nearly half of the Toronto residents are renters; however, there are no representation for tenants in public office. Apart from that, there are many reasons why it is advantageous to have a tenants' association for your building or your community.

These include but not limited to:

  • To improve yours and your neighbours' living conditions, whether your concerns are about maintenance, safety, or improper actions by the landlord or their employees;

  • You and your neighbours are having trouble dealing with the landlord, property manager or superintendent and are looking for a strategy to deal with it;

  • There is strength in numbers. It is more difficult for bad landlords to pick on a group than on individual tenants;

  • To get moral support from others and so you don't feel alone and isolated in your fight;

  • To share the work and resources. The more of you there are, the more work that can be accomplished, and the less work for each of you;

  • For the diversity of skills and opinions available. New people may bring in new good ideas not considered before;

  • For continuity. It is very useful to keep a history of the landlord as they are likely to repeat past strategies and habits. With tenants moving in and out, a long-term association can keep records on the landlord over many years.

  • To get involved in bigger issues in your community or beyond, whether it be fighting to save a community pool, creating a community garden or organizing to bring back real rent controls.

It is your legal right to have a tenants association. That is the law! Under Ontario's Residential Tenancies Act, Section 23:
A landlord shall not harass, obstruct, coerce, threaten or interfere with a tenant.
The fine for individuals guilty of such an offense (including the landlord, superintendent, and other employees and agents of the landlord or property management,) are liable for fines of up to $25,000, and for corporations up to $100,000, under sections 238 (1) and 238 (2) of the Residential Tenancies Act.

Join thousands of people committed to working together for a fair world. Become a leader in your community by forming a tenant association or union. Join the grass-root movement and help those impacted just like you while getting the help you need. ACORN Canada is an independent national tenant organization. Learn more at Toronto Acorn.

Start A Tenant Association

The Federation of Metro Tenants’ Associations (FMTA) will support tenants that are interested in receiving information and support to develop a tenant association. Contact the FMTA at 416-413-9442 or by email at [email protected].

You can also send email inquiries to the Outreach and Organizing team through FMTA website.

Nice to Have Resources

  • Empowering Communities to Claim the Right to Housing PDF
  • Targeting your Housing Advocacy PDF
  • Human Rights-Based Approach to Housing PDF
  • Housing Advocacy Worksheet - For Tenant Leaders PDF